Our Commitment to our Customers:
As a major distributor of fine salon and spa equipment, Salon Equipment International carries only top name brand equipment from manufacturers that stand behind their product. Salon Equipment International does not substitute lesser quality equipment in place of name brand items. Our sales staff will give you accurate information and advise about our lines of equipment and furniture, allowing you to choose the equipment that best suits your needs. We want you to have the best equipment available that suits your budget, and we will not up sell you or pressure you into equipment that you don't need.

Salon Equipment International will honor all warranties and guarantees made by the manufacturer and will help facilitate any claims made by the customer. In addition, we will make available extended warranties above and beyond those made by the manufacturer. Please consult your sales representative regarding extended warranties. Any disputes that may arise will be handled in a timely fashion.

Due to the fact that we deal with a wide variety of beauty salon and spa equipment manufacturers, delivery times of equipment will vary. We will not mislead you regarding delivery times, and will help you plan the arrival of your equipment to best suit your schedule.

Your satisfaction is important to us. We stand for quality, fair pricing and after-sales service. We pledge to exercise good faith in all agreements and transactions. We will make ourselves available, to you, the customer.

Whatever part of the world you are in, you can always reach me on my personal cell phone, toll free, 1-877-895-8215, or internationally at: 0117142902684

You can also reach me via e-mail: john@salonequipmentintl.com

We appreciate your business and customer loyalty and look forward to serving you.

1. Does the salon/spa equipment company your shopping with accept credit cards?
   Beware of companies that don't. Using a credit card when first doing business is your best protection.
2. Does the company you want to buy from have a Federal I.D. Number?
3. Does the company you want to buy from have a Dunn & Bradstreet Number?
4. Is the company you want to buy from have a member of the BBB Online (Better Business Bureau)
5. Does the company you want to buy from have a warehouse and showroom?
6. Is the company you want to buy from in good standing with the manufacturers they represent?
7. Does the company you want to buy from sell only quality salon and spa equipment?
8. Does the company you want to buy from offer Nationwide Repair, Installation and Maintenance Service?
9. Does the company you want to buy from offer extended warranties?
10. Does the company you want to buy from offer Consultation Services, Design & Layout capabilities?
11. Does the company you want to buy from have an interior design background?
12. Is the owner of the company you want to buy from licensed in the beauty business?
13. Does the company you want to buy from participate in Trade Shows?
14. Is the company you want to buy from a member of related beauty business organizations?